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Contact: Stacie Malinowski 703-362-8325



ALEXANDRIA, Va. - MultiState announced today that Neal Osten and Shannon Augustus have joined the company in an expansion of MultiState’s strategic government relations and marketing teams. Both will be based at the Alexandria, Va. headquarters of the state and local government relations company. Neal Osten joins MultiState’s strategic government relations team as a senior advisor; and Shannon Augustus joins as MultiState’s strategic marketing manager.

“We are thrilled to welcome Neal and Shannon to MultiState,” said Joe Crosby, chairman and chief executive officer. “Their additions exemplify our commitment to growing our teams and solutions in a thoughtful manner to be able to provide our clients with the extraordinary service they have come to expect from us.” 

Additions Reflect Commitment to Continued Strong, Strategic Growth

Businesses and trade associations know policy activity is becoming more complex and inter-jurisdictional, and MultiState is being tapped to help navigate these tricky local-state-federal waters. Policy areas such as interstate commerce, tax, budgets and revenue, privacy and security, communications, consumer protection, and advanced transportation are all examples of issues that are becoming borderless. Osten and Augustus will provide key insights and support to our professionals as we continue to expand our client work.

About Neal Osten

“Neal has a deep understanding of the needs both of the business community and the states from his tenure as director of the National Conference of State Legislature’s (NCSL) Washington office. He is a true leader, and we are excited to be able to bring his insights to all of our initiatives,” said Maureen Riehl, principal and general counsel of MultiState. 

“MultiState has always provided their clients truly extraordinary solutions and results. I am thrilled to join the team and contribute to the company’s continued success,” said Osten. 

Osten also currently serves as a consultant to the State Legislative Leaders Foundation. Prior to joining MultiState, he was director of the National Conference of State Legislatures (NCSL) Washington office, where he led the efforts which resulted in the landmark 2018 U.S. Supreme Court decision South Dakota v. Wayfair, Inc. Osten previously served in the administration of President George H.W. Bush (41st) as director of Congressional and Intergovernmental Affairs in the Department of Agriculture. Before joining the Bush administration, Osten served as chief of staff to the Assistant Majority Leader of the New York State Senate.

Osten earned his BA from Villanova University and attended the Legislative Administration Program at the School of Public Affairs at the State University of New York at Albany.

About Shannon Augustus

“Shannon brings an amazing energy, passion, and drive that is forward-thinking and truly exciting for us,” said Jeff Hartgen, principal, MultiState. “We have invested significant time and resources to ensure state and local government relations professionals know MultiState and our solutions. Shannon will be a critical part of guiding our continuing innovation and growth.” 

Prior to joining MultiState, Shannon served as a marketing representative for C-SPAN and was tasked with the network's corporate and community relations. Before making the jump to marketing full time, Shannon was a producer for C-SPAN, focusing on a wide range of public policy topics and including stints covering the White House and multiple presidential elections. 

Shannon is a native of the Washington, DC area and earned her Bachelor of Arts degree in journalism from the University of Maryland.

About MultiState

MultiState exists to make the extraordinary expected so that our clients can act with confidence to achieve their goals.

MultiState does this by combining our unparalleled state and local government relations expertise offered by our principals and extensive lobbying network. With the insights and information developed by our staff of deep policy and process experts, MultiState delivers solutions using innovative technology designed specifically for government relations professionals.

Since 1984, MultiState has provided the full spectrum of government relations services to help guide our clients to effectively participate in the democratic process at the federal, state and local levels. We uncover legislation and regulations of interest at all levels of government. We identify the right advocates seamlessly and at an attractive fee. We build and manage coalitions to amplify an organization’s voice. We provide confidential benchmarking and strategy, helping our clients optimize the government affairs function. Most importantly, we ensure our clients and their employees comply with federal, state, and local ethics and lobbying laws when carrying out their work.